Information We Collect
Depending on how you interact with us, we may collect:
- Name, email address, phone number, shipping address, and billing information.
- Information submitted through Inspection Set requests, including size, notes, product preferences, and inquiry details.
- Purchase, payment, acquisition, delivery, and customer-service information.
- Website and device information, including IP address, browser type, pages viewed, referring pages, and interaction data.
- Cookie, similar technology, and analytics information where those tools are used.
Payment details may be collected and processed directly by a payment processor when payment services are enabled. We do not ask you to submit sensitive payment credentials through an Inspection Set request.
How We Use Information
We may use personal information to respond to Inspection Set requests; communicate with customers; locate and source requested products; conduct authentication, inspection, and verification; process purchases and payments; fulfill acquisitions; arrange shipping and delivery; provide customer service; maintain website and transaction security; prevent misuse; improve the website and customer experience; keep appropriate business records; and comply with legal obligations.
How We Disclose Information
We may disclose information only as reasonably necessary to operate the business, including to payment processors, website and hosting providers, email or SMS providers, analytics providers, shipping and fulfillment providers, authentication or inspection specialists, professional advisers, and other service providers actually used by the website. These recipients may use information only for the services they provide or as permitted by law.
We may also disclose information to comply with law, protect rights and safety, investigate misuse, or complete a business transaction such as a merger or asset transfer. We do not state that we sell or share personal information for cross-context behavioral advertising unless our actual practices require that disclosure.
Cookies and Tracking Technologies
We may use essential cookies and similar technologies to operate the website, preserve selections, maintain security, remember preferences, and understand website use. If analytics or optional tracking tools are enabled, available browser or website controls may allow you to limit them. Blocking some technologies may affect website functionality.
California Privacy Rights
Subject to applicable law and exceptions, California residents may request access to or correction or deletion of personal information, information about categories of information collected and disclosed, and a copy of certain information. Where legally applicable, residents may also opt out of sale or sharing and limit use of sensitive personal information. We will not discriminate against a customer for exercising an applicable privacy right.
To submit a request, contact [PRIVACY EMAIL ADDRESS]. We may need to verify your identity and authority before completing a request. An authorized agent may submit a request where permitted by law, subject to verification. The Archive Collective will respond within the period required by applicable law.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described here, including managing requests and acquisitions, providing service, maintaining security and records, resolving disputes, enforcing agreements, and satisfying legal, tax, accounting, or regulatory obligations. Retention periods vary by the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of storage or transmission is completely secure, and we cannot promise absolute security.
Third-Party Services
The website may link to or rely on third-party services with their own privacy practices. This policy does not govern services we do not control. Review the privacy terms of a third party before providing information directly to it.
Children’s Privacy
The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and address the matter.
Changes to This Policy
We may update this Privacy Policy as our practices or legal obligations change. The updated version will be posted on this page with a revised date. Material changes may be communicated through an additional notice where appropriate.
Contact
Privacy questions or requests may be directed to [PRIVACY EMAIL ADDRESS]. Additional contact details are available on our Contact page.