Shipping & Delivery

Sourcing time, inspection time, customer review, payment and acquisition, preparation, and carrier transit are separate stages. An Inspection Set request does not cause an item to ship immediately. Because a piece may first need to be located and acquired, total fulfillment time can vary.

Domestic delivery options and any available estimates will be confirmed for an approved acquisition. Any timing shown is an estimate, not a guarantee, unless The Archive Collective expressly confirms otherwise in writing. Carrier service levels begin after the item has completed sourcing, inspection, approval, acquisition, and preparation.

Applicable shipping charges, and any taxes or other required charges, will be disclosed before payment. Charges may depend on the item, destination, value, insurance, signature requirements, and available carrier service.

When tracking is available, it will be provided after the parcel is prepared and accepted by the carrier. Tracking updates are supplied by the carrier and may not appear immediately. Signature or other delivery controls may be required for valuable items.

Sourcing, verification, customer response, payment review, carrier disruption, weather, holidays, security screening, and events outside our reasonable control may affect timing. We will communicate material issues known to us, but estimates are not guaranteed delivery dates.

Customers are responsible for providing a complete and accurate delivery address before payment. Contact us promptly if a correction is needed. We cannot guarantee that an address can be changed after a parcel has entered preparation or carrier custody, and additional carrier costs may apply.

If a parcel appears lost or arrives damaged, contact us promptly through the Contact page with the order details and photographs of the parcel and item where relevant. Keep all packaging while the matter is reviewed. We will assess the circumstances and, where appropriate, work with the carrier or other responsible party. This policy does not limit rights that cannot legally be waived.